Privacy Policy

When you submit the diagnostic questionnaire, request a resource, or contact us, we collect the information you choose to provide: your name, email address, phone number, business details, and your answers about how your business operates.

We also collect basic, non-identifying usage information such as which pages were visited, so we can improve the site.

We use your information to respond to you, prepare for a diagnosis conversation, deliver the resources you requested, and — if we work together — to build and support your systems.

We do not sell your information. We do not share it with third parties for advertising.

Submissions are stored in our secure database with access restricted to RidgeShore Systems. Service providers that host our infrastructure or send email on our behalf may process the data solely to provide those services.

If you opt in to receive resources or Field Notes, you can unsubscribe at any time using the link in any email or by contacting us directly.

You may ask us to correct or delete the information you've submitted. Contact us and we'll take care of it.